Terms of Service
Last updated: July 2026
1. Service
Key provides AI-assisted event sponsor matching: you create events, add attendees and prospects, and receive ranked sponsor-fit signals plus optional conversational research in Chat. The service includes authentication, attendee-tier billing via Stripe, and usage tracking. By using Key, you agree to these terms.
2. Accounts
You are responsible for maintaining the security of your account and password. You must provide accurate information when signing up. You may delete your account from Settings; deletion cancels any active Stripe subscription associated with the account.
3. Payments & subscriptions
Paid plans are billed through Stripe on attendee-capacity tiers (Starter, Growth, Scale, Pro, and Enterprise by arrangement). New subscribers may receive a 14-day trial when eligible. Subscriptions renew automatically unless canceled. You can upgrade, downgrade, update payment methods, view invoices, or cancel through the Billing page and Stripe Customer Portal. Archiving hosted events reduces billable attendees; it does not by itself cancel your subscription. Refunds are handled on a case-by-case basis — contact support@tonicagentic.com.
4. Acceptable use
Do not abuse the service, attempt to bypass plan limits, scrape or resell outputs at scale, or use the platform for illegal purposes. We may suspend accounts that violate these terms.
5. AI-generated content
Fit rankings, enrichment, and chat outputs are AI-assisted and provided as-is. You are responsible for reviewing results and making your own sponsorship decisions. We do not guarantee accuracy, completeness, or fitness for a particular purpose.
6. Limitation of liability
To the fullest extent permitted by law, Key and its operators are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or business opportunities arising from use of the service. Our aggregate liability for claims relating to the service is limited to the amounts you paid us in the twelve months before the claim.
7. Contact
Questions about these terms? Email support@tonicagentic.com or visit our support page.